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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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NicholeMendez

June 19, 2025

5  out of  5
rating by NicholeMendez
"I’ve had State Farm for a while. Keisha Ortiz was the representative that assisted me and she’s amazing. I’ll highly recommend her service💯"
We responded:
" We are so happy Keysha has been a fantastic resource for you, thank you for your recommendation and we appreciate your business, Nicole!"
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Mariela Medina

June 16, 2025

5  out of  5
rating by Mariela Medina
"Outstanding Service and Commitment I want to thank Keysha Ortiz from State Farm for her professionalism, dedication, and excellent customer service. She is always available to guide me and assist with all my insurance needs—whether it’s property, auto, or life insurance. Her commitment and willingness to answer questions and offer the best options give me great peace of mind. Highly recommended!"
We responded:
"We appreciate your feedback about Keysha, Mariela! We are so happy to hear she did an outstanding job. "
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Marilyn Figueroa

June 12, 2025

5  out of  5
rating by Marilyn Figueroa
"Los mejores en Dallas Texas"
We responded:
"¡Wow! ¡Muchas gracias por tus amables palabras, Marilyn! Nos alegra saber que tu experiencia fue increíble."
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Marilyn Figueroa

June 12, 2025

5  out of  5
rating by Marilyn Figueroa
"Excelente servicio,muy amables y resuelven todo rápido"
We responded:
"Gracias por compartir tu opinión. Lamentamos que tu experiencia no haya sido la que esperabas. Tu feedback es muy importante para nosotros y nos ayuda a mejorar."
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Roberto J Cardona Pescarmona

June 12, 2025

5  out of  5
rating by Roberto J Cardona Pescarmona
"Si estas buscando excelente servicio y que te puedan atender en Ingles y Español. Te lo recomiendo 💯% . El Servico que brinda cada uno de los Representantes de Ricardo Rivera es muy Profesional y siempre se aseguran de aclarar toda duda. Keysha y Jennifer siempre muy amables gracias amabas por su respeto y profesionalidad."
We responded:
"¡Nos encanta que siempre tengas una gran experiencia con nosotros, Roberto! Muchas gracias por tu recomendación. Te apreciamos mucho."
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Alexis Vazquez Cruz

June 4, 2025

5  out of  5
rating by Alexis Vazquez Cruz
"Mi experiencia con la Statefarm fue excepcional desde el primer momento. El personal fue sumamente profesional, atento y dispuesto a responder todas mis preguntas con claridad y paciencia. Jennifer Rivera me guío durante todo el proceso con transparencia y eficiencia, lo que me dio mucha confianza y tranquilidad. Agradezco especialmente la rapidez con la que atendieron mi solicitud y la amabilidad con la que me trataron en todo momento. Se nota que valoran a sus clientes y se esfuerzan por brindar un servicio de alta calidad. ¡Totalmente recomendados!"
We responded:
"¡Muchas gracias por tus amables palabras, Alexis! Nos alegra saber que Jennifer pudo brindarte un servicio excepcional. Tu satisfacción es nuestra máxima prioridad y realmente apreciamos tus recomendaciones."
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Sergio Martinez Perez

June 3, 2025

5  out of  5
rating by Sergio Martinez Perez
"Jennifer was outstanding! She called me to offer me both a car insurance discount combined with a life insurance that matched my needs. Her service was very professional and to the point."
We responded:
"Thank you for your kind words, Sergio! We’re proud of Jennifer for providing you with a memorable experience. Your satisfaction is our top priority, and we can’t wait to serve you again!"
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Silvia Murillo

June 2, 2025

5  out of  5
rating by Silvia Murillo
"Excelente servicio al igual que su personal"
We responded:
"Hola Silvia, Muchas gracias por tomar su tiempo y darnos un excelente servicio. Muchas Gracias"
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rafael chavez

May 28, 2025

5  out of  5
rating by rafael chavez
"Excelente servicio, te explican todo lo de las pólizas muy bien y detalladamente altamente recomendado."
We responded:
"Hola Rafael, Para nosotros lo mas importante es que nuestros clientes esten bien orientados en caso de que algo inesperado suceda. Gracias por su recomendacion."
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Mariliana Santana

May 24, 2025

5  out of  5
rating by Mariliana Santana
"Para los que están buscando seguros no hay nadie mejor. Jennifer fue excepcional en su servicio. Me consiguió múltiples descuentos y con más cobertura. En total puede ahorrar más de $1500. Muy profesional y en total una experiencia muy buena."
We responded:
"Hola Mariliana, Me alegra muchisimo saber que ademas de poder orientarte, pudimos ayudarte a economizar dinero que es una parte bien importante en estos dias."
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Genesis Maldonado

May 23, 2025

5  out of  5
rating by Genesis Maldonado
"Exelente servicio, personas muy amables que explican todo con detalles y me mejoraron el pago mensual que tenía en otra aseguradora."
We responded:
"Hola Genesis, Muchisimas gracias por esas palabras. Nos enorgullese muchisimo saber que hemos sido posible en ayudarla a cumplir sus expectativas. Gracias"
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Marangely Colon

May 22, 2025

5  out of  5
rating by Marangely Colon
"Cathy was excellent, she was very attentive and very knowledgeable, she always made sure that all Our needs were covered and all our questions were answered in a timely manner. Thank you Cathy for going the extra mile"
We responded:
"Hola Marangely, Estamos muy orgulloso de nuestro equipo y me alegra mychisimo que Cathy haya podido ayudarte a cumplir con tus expectativas."
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Marangely Rosado

May 22, 2025

5  out of  5
rating by Marangely Rosado
"Excelente Servicio que nos brindó Cathy Ella se fue la milla extra por brindar sus servicios y siempre estuvo al pendiente de nuestras necesidades contestando toda pregunta y dar seguimiento. Gracias"
We responded:
"Hola Marangely, Sabes que siempre estaremos a tus ordenes y ofrecerte el mejor servicio posible. Muchas gracias"
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Sara Matos

May 21, 2025

5  out of  5
rating by Sara Matos
"Hace ya varios años mi familia y yo contamos con el seguro para autos y seguro de vida de State Farm quiero decir que es el mejor seguro que he tenido su servicio al cliente es de un alto nivel profesional y de mucha amabilidad, mi hijo ha tenido que utilizar asistencia en carretera además tuvo un accidente , gracias a Dios por tener una póliza de mucha cobertura la compañía le cubrió sus gastos de los daños provocados por el accidente además tuvo un auto que le proveyó la compañía en resumen es la mejor en servicios y en sus precios , gracias y excelente semana"
We responded:
"Hola Sara, Que bueno saber de ti. No tienes idea de lo contento que me siento que continues apoyando nuestro negocio y estes contenta con nuestro servicio."
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Angel Sosa Ramos

May 21, 2025

5  out of  5
rating by Angel Sosa Ramos
"I was in urgent need of insurance for my car and the service, customer care and low prices that were given to me are fantastic! Keysha Ortiz was super nice, relatable and helpful during the whole process! Thank you! Would definitely recommend!"
We responded:
"Hi Angel, Thank you so much for your 5-star review! We truly appreciate your kind words and support. It’s wonderful to hear that you had a great experience with us. Your feedback encourages our team to keep up the hard work. We look forward to serving you again soon!"
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Frances Jimenez

May 21, 2025

5  out of  5
rating by Frances Jimenez
"Excelente servicio"
We responded:
"Hola Frances, Me alegra muchisimo saber que estuvo muy contento con nuestro servicio y vamos a continuar mejorandolo.. Muchas gracias"
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yaritza santiago

May 20, 2025

5  out of  5
rating by yaritza santiago
"I had a fantastic experience thanks to the amazing service provided by Keysha. She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. I truly appreciate her support and highly recommend State Farm. Thank you, Keysha!"
We responded:
"Dear Yaritza, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Your kind words motivate our team to continue providing the best service possible. We appreciate your support and look forward to welcoming you back soon! Best regards,"
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Aileen Rivera

May 8, 2025

5  out of  5
rating by Aileen Rivera
"I recently had the pleasure of working with Ricardo Rivera from Allstate Insurance Agency, and I couldn’t be more grateful for the outstanding service he provided. I was in the middle of changing apartments, and my new place required renter’s insurance verification. At the time, I was insured through a different company, but when I reached out to them to update my policy and request the necessary documentation, they told me someone would get back to me within 24 business hours. Unfortunately, that delay was not something I could afford. I reached out to Ricardo, and he immediately took care of my request. Not only did he resolve my issue on the spot, but he also provided me with a policy that had significantly better coverage at a much more affordable rate. Ricardo made me feel like I was his top priority. His professionalism, responsiveness, and genuine care for my situation truly stood out. Thank you, Ricardo, for your dedication and excellent service. I will absolutely be recommending you to others!"
We responded:
"Hello Aileen, we glad to hear that everything was resolved and that you're satisfied. We are ecstatic you are a part of Agent Ricardo Rivera - State Farm. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for your kind words and we appreciate all referrals!"
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Rafael Torres

April 17, 2025

5  out of  5
rating by Rafael Torres
"Súper buen servicio y personal muy amable y atentos"
We responded:
"Hola Rafael, Muchas gracias por las 5- estrellas. Estamos felices de haber podido encontrarle el mejor seguro con el mejor precio. Gracias por elegir Ricardo Rivera-State Farm. "
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Austin Martinez

April 7, 2025

5  out of  5
rating by Austin Martinez
"Excellent service, Very helpful and friendly. They look for help and compare prices and services."
We responded:
"Thank You for your 5-Star Review Austin! We are happy we were able to help you find the best coverage with an amazing price! Thank You for choosing Ricardo Rivera-State Farm. "
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Joshua Lugo

February 28, 2025

5  out of  5
rating by Joshua Lugo
"The best service, the best prices for home and auto insurances."
We responded:
"Hello Joshua! Thank you for your 5-star review, we are extremely happy we could find you the best coverage for the best price! Thank You for choosing Ricardo Rivera -State Farm. "
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Mia Cruz

February 24, 2025

5  out of  5
rating by Mia Cruz
"Excelente servicio, gracias a Keysha por toda su ayuda contestando todas mis preguntas."
We responded:
"Thank you for your 5 star review.."
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Betzaida Sanchez

February 19, 2025

5  out of  5
rating by Betzaida Sanchez
"Muy buen Servicio, te explican todos los beneficios muy bien. Luego pendiente a que me llegara todo por correro sin problemas. Estoy muy agradecida del servicio. Gracias Keysha"
We responded:
"Hola Betzaida Sanchez, Es un gran placer poder ayudar a nuestros clientes de la mejor manera posible. Siempre puedes contar con nuestro equipo. ¡Gracias por elegir a Ricardo Rivera -State Farm! "
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Irene Rodriguez

December 26, 2024

5  out of  5
rating by Irene Rodriguez
"We had the pleasure of working with Keysha Ortiz for our car insurance, and we couldn’t be more impressed! From the start, Keysha was attentive, knowledgeable, and dedicated to finding the best coverage for our needs. She took the time to explain every detail, ensuring we fully understood our options and felt confident in our decision. Her professionalism and genuine care made the entire process seamless and stress-free. Not only did she secure us a fantastic policy, but she also went above and beyond to ensure we were getting the best value for our money."
We responded:
"Hi Irene, Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Keysha, she is amazing. Your support means the world to our team, and we are delighted that we could meet your expectations. If you have any suggestions or if there’s anything more, we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back soon! Best regards, Ricardo Rivera"
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Lindsey Coates

December 11, 2024

5  out of  5
rating by Lindsey Coates
"Karla was just a breath of fresh air to work with today! She was professional, clear, and very helpful to us and our policy needs. Thank you so much!"
We responded:
"Dear Lindsey, I just wanted to take a moment to express my heartfelt gratitude for your wonderful review on Google. Your kind words mean so much to us and truly reflect the dedication we strive for in providing exceptional auto insurance services. We’re thrilled to hear that you had a positive experience, and your feedback inspires us to continue delivering the best for our clients. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. Thank you once again for your support!"