State Farm® Insurance Agent Ricardo Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Fideline Mulibwa
September 18, 2025
5
out of
5
rating by Fideline Mulibwa
"Cathy M Pagan Febres was helpful and friendly during the entire process."
We responded:
"Thank you for your review! We truly appreciate your kind words about Cathy and will be sure to share them with her."
Eloisa Garcia
September 17, 2025
5
out of
5
rating by Eloisa Garcia
"Great service and helpful"
We responded:
"Thank you for your review! We truly appreciate your support and are grateful to have you as a valued customer."
Arturo Olvera
September 16, 2025
5
out of
5
rating by Arturo Olvera
"Victoria was super patient and informed and helped me save bunch of money without skimping out on coverage thanks!"
We responded:
"Thank you, Arturo! We're thrilled to hear that Victoria was patient and helped you maintain your important coverage. We're happy to have you as a valued client!"
Mariangie Rodrigo
September 15, 2025
5
out of
5
rating by Mariangie Rodrigo
"Jennifer Rivera, answered all my questions for both insurance, house and cars. Thank you for your patience."
We responded:
"Thank you for your time to give us 5-star review. We really appreciate your feedback and appreciate your business. Jennifer is amazing and we are here to help anytime. Please feel free to call us for any questions or concerns."
Rafael Torres
September 11, 2025
5
out of
5
rating by Rafael Torres
"Súper buen servicio y personal muy amable y atentos"
We responded:
"Hola Rafael, Muchas gracias por las 5- estrellas. Estamos felices de haber podido encontrarle el mejor seguro con el mejor precio. Gracias por elegir Ricardo Rivera-State Farm. "
Roberto García
September 11, 2025
5
out of
5
rating by Roberto García
"Gracias Cathy Pagan por su servicio su tienpo y dedicación hacia mí, muy satisfecho y la recomiendo al 100% Gracias una vez más por su ayuda"
We responded:
"Roberto, Muchas gracias por tus amables palabras sobre el servicio de Cathy. Nos alegra saber que su dedicación y atención hicieron la diferencia para ti. Cathy siempre se esfuerza por brindar el mejor servicio posible, y tu reconocimiento es muy valioso para ella y para todo el equipo. ¡Gracias por tu confianza!"
Heidie Ramos
August 16, 2025
5
out of
5
rating by Heidie Ramos
"Jennifer Rivera is amazing! Super professional, quick to respond, and made getting the right auto coverage simple and stress-free. Also, helped with my Homeowners insurance. Highly recommend!"
We responded:
"Heidie, we are so proud to hear you had a positive experience with our office! Thank you for all your kind words and recommendation. Jennifer always takes care of our customers, thank you for trusting us for all your insurance needs."
Luis Garcia
August 14, 2025
5
out of
5
rating by Luis Garcia
"Excellent customer service especially from Keysha. Reasonable quotes. Totally recommend them."
We responded:
"Thank you so much for your kind words, Mr. Garcia! We're thrilled to hear that Keysha provided excellent customer service and that you found our quotes reasonable. We truly appreciate your recommendation!"
ANGEL ROBLES
August 13, 2025
5
out of
5
rating by ANGEL ROBLES
"Excellent service , ya llevo 11 años con ellos , buen trato y amabilidad"
We responded:
"¡Gracias Angel, por ser un cliente fiel! Realmente apreciamos tu continuo apoyo y esperamos poder atenderte nuevamente muy pronto!"
Marimi Aedo
August 11, 2025
5
out of
5
rating by Marimi Aedo
"I am a returning customer and as always Ricardo, this time Keisha helped me with the insurance and all his team are great!"
We responded:
"Marimi, we’re so grateful to have you back! Your continued trust and support mean the world to us."
Michelle Rosa
July 28, 2025
5
out of
5
rating by Michelle Rosa
"Gracias a la Agencia Ricardo Rivera de State Farm y a su Agente Jennifer Rivera por su excelente servicio. Gracias por siempre ser y tratar a su clientes como familia. Gracias muchas bendiciones. Thank you to the Ricardo Rivera State Farm Agency and Agent Jennifer Rivera for their excellent service. Thank you for always treating your customers like family. Thank you, and many blessings. 100% Recomendad@s"
We responded:
"Muchas gracias por tu reseña de 5 estrellas, Michelle. Nos alegra mucho saber que recibiste un servicio excelente de parte de Jennifer. Apreciamos mucho tu confianza y esperamos poder atenderte nuevamente muy pronto. Thank you so much for your 5-star review, Michelle. We’re delighted to hear you received excellent service from Jennifer. We truly appreciate your trust and look forward to serving you again very soon."
elvin miranda
July 25, 2025
5
out of
5
rating by elvin miranda
"Excelente, gracias !!!"
We responded:
"Nos alegra saber que nuestro servicio cumplió con tus expectativas. Estamos aquí para ayudarte siempre que nos necesites. ¡Muchas gracias, Elvin!"
Qban
July 21, 2025
5
out of
5
rating by Qban
"Excellent service provided by Jennifer Rivera. Jennifer was very professional and extremely helpful in explaining all the coverages and details in Spanish and English. Jennifer made the experience very smooth and fast. I was able to save money by enrolling my autos and home to the policy."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jennifer Rivera provided you with excellent service and made the process smooth and easy. We're glad she could assist you in both Spanish and English and help you save money by bundling your autos and home. We appreciate your feedback and look forward to serving you again!"
Sofia Espinet
July 15, 2025
5
out of
5
rating by Sofia Espinet
"Gracias a nuestro Agente Jennifer Rivera parte de su team member por su Excelente servicio, amabilidad, profesionalismo y compromiso a nosotros sus clientes!"
We responded:
"¡Hola, Sofia! Muchas gracias por tus amables palabras sobre Jennifer Rivera. Nos alegra mucho saber que su servicio, amabilidad, profesionalismo y compromiso han sido de tu satisfacción. ¡Estamos aquí para ayudarte siempre que lo necesites!"
Daniel Mungra
July 15, 2025
5
out of
5
rating by Daniel Mungra
"Jennifer was Awesome to work with. Very knowledgeable and professional. Thanks."
We responded:
"Thank you for your review, Daniel! We are so happy to hear that you had a great experience with Mrs. Jennifer. We appreciate you and we are here for you!"
lisbeth noda
July 10, 2025
5
out of
5
rating by lisbeth noda
"Recomiendo con total confianza a la Sra. Jennifer Rivera , como agente de seguros, Es una persona sumamente profesional, confiable y comprometida y con una calidad humana única que brinda el mejor servicio ! Desde el primer contacto, se encargó de explicarme todo con claridad, buscar la mejor opción de cobertura y ofrecerme una póliza que se ajustó perfectamente a mis necesidades y presupuesto. Siempre está disponible, responde con rapidez y se nota que le importa realmente ayudar al cliente con buen trato y una Póliza de Seguro bien hecho, la Sra Jennifer es la mejor elección."
We responded:
"¡Muchas gracias, Lisbeth! Nos alegra mucho saber que Jennifer te brindó un servicio excelente desde el primer contacto hasta el final. Agradecemos sinceramente tus amables palabras y esperamos poder atenderte nuevamente en el futuro."
Edward Vaquiro
July 2, 2025
5
out of
5
rating by Edward Vaquiro
"Siempre muy complacidos con el excelente servicio. Cathy es la mejor!"
We responded:
"Hola Edward, ¡nos alegra mucho saber que siempre recibes un excelente servicio con nosotros! También estamos felices de que te encante Cathy. Gracias por tu apoyo y preferencia."
Luis Rivera
July 1, 2025
5
out of
5
rating by Luis Rivera
"As a returning customer, I was very pleased with the embrace. They gave me for returning their service is very professional and they are very helpful. Thank you very much Ricardo Rivera and State Farm team."
We responded:
"Thank you for your kind words, Mr. Rivera! We’re so happy to have you back with us and look forward to serving you."
Elisa
June 24, 2025
5
out of
5
rating by Elisa
"Excellent customer service!"
We responded:
"Thank you for your review, we appreciate you so much, Elisa!"
NicholeMendez
June 19, 2025
5
out of
5
rating by NicholeMendez
"I’ve had State Farm for a while. Keisha Ortiz was the representative that assisted me and she’s amazing. I’ll highly recommend her service💯"
We responded:
" We are so happy Keysha has been a fantastic resource for you, thank you for your recommendation and we appreciate your business, Nicole!"
Mariela Medina
June 16, 2025
5
out of
5
rating by Mariela Medina
"Outstanding Service and Commitment I want to thank Keysha Ortiz from State Farm for her professionalism, dedication, and excellent customer service. She is always available to guide me and assist with all my insurance needs—whether it’s property, auto, or life insurance. Her commitment and willingness to answer questions and offer the best options give me great peace of mind. Highly recommended!"
We responded:
"We appreciate your feedback about Keysha, Mariela! We are so happy to hear she did an outstanding job. "
Marilyn Figueroa
June 12, 2025
5
out of
5
rating by Marilyn Figueroa
"Los mejores en Dallas Texas"
We responded:
"¡Wow! ¡Muchas gracias por tus amables palabras, Marilyn! Nos alegra saber que tu experiencia fue increíble."
Marilyn Figueroa
June 12, 2025
5
out of
5
rating by Marilyn Figueroa
"Excelente servicio,muy amables y resuelven todo rápido"
We responded:
"Gracias por compartir tu opinión. Lamentamos que tu experiencia no haya sido la que esperabas. Tu feedback es muy importante para nosotros y nos ayuda a mejorar."
Roberto J Cardona Pescarmona
June 12, 2025
5
out of
5
rating by Roberto J Cardona Pescarmona
"Si estas buscando excelente servicio y que te puedan atender en Ingles y Español. Te lo recomiendo 💯% . El Servico que brinda cada uno de los Representantes de Ricardo Rivera es muy Profesional y siempre se aseguran de aclarar toda duda. Keysha y Jennifer siempre muy amables gracias amabas por su respeto y profesionalidad."
We responded:
"¡Nos encanta que siempre tengas una gran experiencia con nosotros, Roberto! Muchas gracias por tu recomendación. Te apreciamos mucho."
Alexis Vazquez Cruz
June 4, 2025
5
out of
5
rating by Alexis Vazquez Cruz
"Mi experiencia con la Statefarm fue excepcional desde el primer momento. El personal fue sumamente profesional, atento y dispuesto a responder todas mis preguntas con claridad y paciencia. Jennifer Rivera me guío durante todo el proceso con transparencia y eficiencia, lo que me dio mucha confianza y tranquilidad. Agradezco especialmente la rapidez con la que atendieron mi solicitud y la amabilidad con la que me trataron en todo momento. Se nota que valoran a sus clientes y se esfuerzan por brindar un servicio de alta calidad. ¡Totalmente recomendados!"
We responded:
"¡Muchas gracias por tus amables palabras, Alexis! Nos alegra saber que Jennifer pudo brindarte un servicio excepcional. Tu satisfacción es nuestra máxima prioridad y realmente apreciamos tus recomendaciones."