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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Irene Rodriguez

Irene Rodriguez

December 26, 2024

5  out of  5
rating by Irene Rodriguez
"We had the pleasure of working with Keysha Ortiz for our car insurance, and we couldn’t be more impressed! From the start, Keysha was attentive, knowledgeable, and dedicated to finding the best coverage for our needs. She took the time to explain every detail, ensuring we fully understood our options and felt confident in our decision. Her professionalism and genuine care made the entire process seamless and stress-free. Not only did she secure us a fantastic policy, but she also went above and beyond to ensure we were getting the best value for our money."
We responded:
"Hi Irene, Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Keysha, she is amazing. Your support means the world to our team, and we are delighted that we could meet your expectations. If you have any suggestions or if there’s anything more, we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back soon! Best regards, Ricardo Rivera"
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Lindsey Coates

December 11, 2024

5  out of  5
rating by Lindsey Coates
"Karla was just a breath of fresh air to work with today! She was professional, clear, and very helpful to us and our policy needs. Thank you so much!"
We responded:
"Dear Lindsey, I just wanted to take a moment to express my heartfelt gratitude for your wonderful review on Google. Your kind words mean so much to us and truly reflect the dedication we strive for in providing exceptional auto insurance services. We’re thrilled to hear that you had a positive experience, and your feedback inspires us to continue delivering the best for our clients. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. Thank you once again for your support!"
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Francis “Mamasota”

December 3, 2024

5  out of  5
rating by Francis “Mamasota”
"I had a good experience which Jennifer during the transition to change my house and car insurance with State Farm . The cars monthly premiums were lower from my previous insurer with more coverage. She was patience, friendly and knowledgeable. Thanks for your help !"
We responded:
"Dear Francis, Thank you so much for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and support. Your feedback means a lot to us and motivates our team to continue providing the best service possible. If there's anything else we can do for you or if you have any suggestions, please don't hesitate to reach out. We look forward to serving you again soon!"
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Leo Gravina

November 11, 2024

5  out of  5
rating by Leo Gravina
"Very professional and helpful to find the right deal."
We responded:
"Dear Leo, Thank you so much for taking the time to leave such a thoughtful review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. At Ricardo Rivera, we strive to provide the highest level of service, and it’s rewarding to know that our efforts are making a difference. Your kind words about our professionalism motivate us to continue delivering exceptional service to all our customers. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards,"
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José Natal

November 8, 2024

5  out of  5
rating by José Natal
"Excelente servicio"
We responded:
"Hola Jose, Muchas gracias por permitirnos servirle y le agradecemos muchisimo que haya compartido su experiencia con nosotros."
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Beast Tamer

November 5, 2024

5  out of  5
rating by Beast Tamer
"Helped me and my husband find the best policy that was within our budget!"
We responded:
"Hi Mr Tamer, You're welcome! I'm glad you were satisfied with the service. If you have any questions or need assistance in the future, feel free to reach out. Thank you"
Profile photo of Ruben Ochoa

Ruben Ochoa

October 15, 2024

5  out of  5
rating by Ruben Ochoa
"I had a great experience with Keysha Ortiz as the State Farm representative. She was very professional and answered all of my questions regarding home and auto insurance quotes. I am very pleased as I was able to save money in bundling my home and auto insurance. I highly recommend Keysha Ortiz. Keysha, thank you for all the hard work you put in to get me the information I needed in such a short time."
We responded:
"I am so happy you shared your experience. Keysha is amazing and remember we are always willing to assist you with any concern or questions. Please feel free to reach out anytime. Thank you"
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Tracy Cline

September 16, 2024

5  out of  5
rating by Tracy Cline
"Jennifer was friendly & super helpful as we are moving in from another state."
We responded:
"Dear Tracy,, Thank you for taking the time to leave a 5-star review! I'm thrilled to hear that you were satisfied with the assistance I provided. It's always my goal to deliver accurate and helpful information to users like you. Your positive feedback is greatly appreciated and it motivates me to continue providing excellent service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. I'm here to help! Best regards, "
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Mysia Chabert

September 13, 2024

5  out of  5
rating by Mysia Chabert
"One of the best experience! The information provided and the time Jennifer took to assure I would get the best coverage and the best price was outstanding! She explained everything and ensure I understood all my options. She followed up and I am happy to have chosen Ricardo Rivera Agency, because they really showed me they care about their costumers. MUCHAS GRACIAS"
We responded:
"Hu Mysia, Thank you so much for your kind words and for giving our office a 5-star review! I'm delighted to hear that you found my assistance valuable. It's always rewarding to know that I'm able to help people find the information they need. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. I'm here to help! We are so glad to have Jennifer Rivera in our team."
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Zaur Zeynalov

September 9, 2024

5  out of  5
rating by Zaur Zeynalov
"I was lucky enough to deal with agent Cathy M Pegan. Thank you for the professional work done. It was a pleasure to be in your office."
We responded:
"Dear Zaur Thank you so much for your fantastic review! I'm thrilled to hear that you had a great experience with my assistance. It's always my aim to provide top-notch service and help users like you find the information they need. Your kind words are truly appreciated and serve as a great encouragement for me. If you ever have any more questions or need further assistance, please feel free to reach out. I'm here to assist you! You are right. Cathy is amazing!!!!"
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vfer317

August 20, 2024

5  out of  5
rating by vfer317
"Wonderful service and you can’t beat the quotes."
We responded:
"Thank you for your 5 star review. We are so happy that you had such a positive experience with our team. We are really lucky for our service team."
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María Esquivel

August 14, 2024

5  out of  5
rating by María Esquivel
"Great service"
We responded:
"Hi Maria, Thank you for your 5 star review. We are so happy that you had such a positive experience with our team. We are really lucky for our service team."
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Mariangie Rodrigo

June 20, 2024

5  out of  5
rating by Mariangie Rodrigo
"Jennifer Rivera, answered all my questions for both insurance, house and cars. Thank you for your patience."
We responded:
"Thank you for your time to give us 5-star review. We really appreciate your feedback and appreciate your business. Jennifer is amazing and we are here to help anytime. Please feel free to call us for any questions or concerns."
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Zaryn Dominguez

June 15, 2024

5  out of  5
rating by Zaryn Dominguez
"I got the best experience with Cathy. She was very attentive and explained everything very detailed. If you need help ask for her, you won’t regret it."
We responded:
"Thank you for your 5 star review Zaryn!! We are so happy that you had such a positive experience with our team. I am so glad that Cathy was able to help you, we are really lucky to have her on the team!"
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Juan rodriguez

June 10, 2024

5  out of  5
rating by Juan rodriguez
"Brutal esta compañía son tremendos ,buen servicio y buenas cuotas..Keysha es la mejor gracias State farm"
We responded:
"Muchas gracias por 5 estrellas review Juan. De verdad nos sentimos super complacidos de tenerle como un buen cliente. Keysha es amazing y muy atenta con nuestros clientes. Sabes que puedes contar con nosotros siempre."
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Rafy Quiñones

June 10, 2024

5  out of  5
rating by Rafy Quiñones
"Always very helpful // very solid company // they make sure all your questions or concerns are answered !!!!"
We responded:
"Rafy, thank you so much for your 5 star review. We really appreciate it your feedback. Please let us know if you need anything from us."
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Edgardo Rodriguez

June 7, 2024

5  out of  5
rating by Edgardo Rodriguez
"Muy Profesional y amable"
We responded:
"Muchas gracias Edgardo por su review. Realmente lo agradecemos mucho y puede contar siempre con nosotros."
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Brittany Terry

June 7, 2024

5  out of  5
rating by Brittany Terry
"Jennifer was AMAZING! Not only was she extremely nice and pleasant to talk to, she made sure that I knew all of my options and the prices that went with each, and also answered every question I asked, which was quite a bit, without getting upset. I highly recommend Jennifer, this location, and State Farm!"
We responded:
"Hi Brittany, we really appreciate your 5 star review. We are We are very happy to have you as a client.."
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Nicole Velezw8 7

June 4, 2024

5  out of  5
rating by Nicole Velezw8 7
"Exelente service, promptly to find you the best deal and answer all your questions."
We responded:
"Hi Nicole, we really appreciate your 5 star review. It makes us very happy that you have selected our agency for your insurance needs."
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Mad bbq time

June 1, 2024

5  out of  5
rating by Mad bbq time
"Completamente satisfecho muy profesional la agente Jennifer definitivamente fue una buena experiencia"
We responded:
"Muchisimas gracias por su 5 star review. Nos sentimos muy contentos de tenerle como nuestro cliente."
Profile photo of Gabriela Arroyo

Gabriela Arroyo

May 14, 2024

5  out of  5
rating by Gabriela Arroyo
"Excelente servicio. Keysha me atendió con mucha amabilidad, paciencia y cortesía. Estoy muy agradecida por su buen trato en todo momento."
We responded:
"Hola Gabriela, Muchisimas gracias por permitirnos ser su compania de seguros y siempre puede contar con nosotros."
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Lydia Medina

May 14, 2024

5  out of  5
rating by Lydia Medina
"Keysha is amazing she helped with all my insurance needs. Super sweet and professional. I will be continuing business with her!"
We responded:
"Hi Lydia, We really appreciate your 5 star review. We are here for you, so please if you need anything, don't hesitate to reach out."
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Vanessa Santana

May 3, 2024

5  out of  5
rating by Vanessa Santana
"Servicio de excelencia, Gracias a Jennifer que me ofreció lo que nesecitaba y muy bien explicado. Good Job"
We responded:
"Hola Vanessa, Muchas gracias por su review. Estamos muy contentos de tenerle como cliente y esperamos siempre poder servirle."
Profile photo of Yuselin Toledo Ramos

Yuselin Toledo Ramos

April 26, 2024

5  out of  5
rating by Yuselin Toledo Ramos
"The Best service, fast, very professional and excellent customer service. El mejor servicio que he recibido en mucho tiempo,rápido,muy professional y excelente atención al caliente."
We responded:
"Hi Yuselin, Thank you very much for your review. For us it is extremely important to know that our customers are happy with our service."
Profile photo of Yadira Ramirez

Yadira Ramirez

April 26, 2024

5  out of  5
rating by Yadira Ramirez
"Excelente servicio, amabilidad, clara comunicación"
We responded:
"Hola Yadira, Muchisimas gracias por su review y estamos a sus ordenes para servirle siempre."