State Farm® Insurance Agent Ricardo Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pablo Cabrera
July 15, 2026
5
out of
5
rating by Pablo Cabrera
"I’ve always had a great experience with Ricardo Rivera’s State Farm office. Kiara Rivera is the best—she’s always helpful, responsive, and makes everything easy. Highly recommend this team!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Johann Torres
July 15, 2026
5
out of
5
rating by Johann Torres
"Excellent experience! Kiara Rivera is the best. She was very kind, patient, and helped me through the entire process. She answered all my questions and made everything easy to understand. I highly recommend Ricardo Rivera’s State Farm office!"
We responded:
"Wow, thank you for the 5 stars, Johann! We’re so happy we could help. If you need anything in the future, we’d love to assist again."
Pablo Diego Cabrera
July 15, 2026
5
out of
5
rating by Pablo Diego Cabrera
"One of the best insurance agents out there! Ricardo and his team are professional, knowledgeable, and always quick to respond. I always work with Kiara Rivera, and she is the best. She’s always there to help, whether it’s with service or getting me the right coverage, and she makes the entire process quick and stress-free. I highly recommend this office."
We responded:
"Thank you, Pablo, for taking the time to share your experience. Providing excellent service is our goal, and your feedback helps us keep improving. We look forward to serving you again soon.
"
junior sanchez
July 15, 2026
5
out of
5
rating by junior sanchez
"Chris gave me all the credits and information I needed, great service"
We responded:
"Thank you so much for the 5-star review! We’re thrilled you had a great experience. Your feedback means a lot to our team, and we look forward to serving you again soon."
Anais Romero
July 13, 2026
5
out of
5
rating by Anais Romero
"Chris was such a great customer service representative. He was very helpful and patient. Always trying to get the best deal and help out the customer. I will 100% recommend State Farm insurance."
We responded:
"Thank you, Anais, for the wonderful review. We’re committed to delivering excellent service, and it’s great to hear that we met your expectations. We appreciate your support and look forward to assisting you again."
Sofia Rivas
July 11, 2026
5
out of
5
rating by Sofia Rivas
"Keysha fue super amable y paciente conmigo, me informó de todas las coberturas que estaban disponibles. Muy buena agente!!! Muy buenos precios de coberturas."
We responded:
"Thank you Sofia! We’re grateful for your trust in State Farm and for your wonderful feedback! Our office is here to assist you in all your insurance needs!"
Mech Tech
July 1, 2026
5
out of
5
rating by Mech Tech
"Agent Jennifer Top of the line customer service very satisfied A+ best coverage at the best price explained in detail"
We responded:
"Thank you so much Mech Tech, your kind review helps our team keep delivering the service you deserve. "
Janice Bartolomei
July 1, 2026
5
out of
5
rating by Janice Bartolomei
"Keysha was absolutely outstanding! She took the time to understand my needs and found the perfect insurance coverage for me. She was patient, knowledgeable, and incredibly friendly throughout the entire process. From start to finish, she treated me like family and made sure I felt confident in my decision. If you’re looking for an insurance agent who truly cares about her clients, I highly recommend Keysha! ⭐️"
We responded:
"We’re so happy to hear this, Janice! Thank you for supporting our business we can’t wait to welcome you back."
Gregory Acevedo
June 17, 2026
5
out of
5
rating by Gregory Acevedo
"Muy servicial y profesional. Muchas gracias."
We responded:
"Thank you for the 5-star review Gregory! We value your feedback and are happy to hear that you had a great experience with us. If you have any other insurance needs our team is here to assist you. "
Raymond Ayala Morales
June 12, 2026
5
out of
5
rating by Raymond Ayala Morales
"Muy amable la persona que me atendió, Cathy Pagan. Me orientó bastante bien y me sentí en confianza."
We responded:
"Thank you Raymond, for taking the time to leave us a great review! It is our goal to provide the best service possible for all insurance needs. "
Loraine Morales
June 10, 2026
5
out of
5
rating by Loraine Morales
"Le agradezco su buen trato y servicio!"
We responded:
"Thank you so much for your wonderful feedback, we appreciate it and are always working our best to give the best service we can!"
Joel Varela (JoeyBatts17)
June 9, 2026
5
out of
5
rating by Joel Varela (JoeyBatts17)
"Best customer service experience I’ve ever had with ANY insurance company and I’ve been through them all. Chris and Jennifer were great. Policy recommendations were based on my needs and wasn’t pressured at all."
We responded:
"Your review made our day thank you! We’re grateful for your support and we look forward to serving you again!"
Dam Gar
June 9, 2026
5
out of
5
rating by Dam Gar
"Quiero reconocer la paciencia, amabilidad y el profesionalismo de Cathy. Siempre muy atenta y me aclaro cada duda. La recomiendo 💯"
We responded:
"Thank you for your wonderful review. Providing excellent service is what we aim for every day, and your feedback means a lot to our team. We look forward to serving you again."
Jeniffer Acevedo
June 8, 2026
5
out of
5
rating by Jeniffer Acevedo
"Recomiendo full. Me atendió Keysha Ortiz fue muy amable en explicar y buscar opciones para mi cobertura. Excelente servicio y atención!"
We responded:
"Thank you for the amazing review, Jeniffer! We appreciate the feedback and it is always our priority to give the best service we can. "
Mitsumi 303
May 29, 2026
5
out of
5
rating by Mitsumi 303
"They very helpful and understanding. Walk me through my options. 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Beast Tamer
May 29, 2026
5
out of
5
rating by Beast Tamer
"Chris helped me and my husband find the best policy that was within our budget!"
We responded:
"Hi Mr Tamer,
You're welcome! I'm glad you were satisfied with the service. If you have any questions or need assistance in the future, feel free to reach out.
Thank you"
David A.
May 29, 2026
5
out of
5
rating by David A.
"Very intelligent people working at breaking speed with the greatest of customer care.
Very competitive policies making a person feel important.
Jennifer was amazing and knew her stuff.
I'm so happy I when here and it saved me a lot of money.
Thank you guys.
David A."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Katia M. Ramón-Pino
May 28, 2026
5
out of
5
rating by Katia M. Ramón-Pino
"Excellent service and great price!!!
Thank you, Jennifer!"
We responded:
"Thank you for your 5-star review Katia! My State Farm team and I are happy to be your good neighbor!"
Antonio Ramos Pastrana
May 20, 2026
5
out of
5
rating by Antonio Ramos Pastrana
"Great costumer service and Chris was awesome, he answered all my questions and solve my request."
We responded:
"We're so glad to hear that. We appreciate your time in leaving us a 5 star review. If you ever need anything our office is here to assist you!"
Benjamin Pellot
May 14, 2026
5
out of
5
rating by Benjamin Pellot
"Great service ricardo and Kathy the 👌"
We responded:
"Thank you so much for the review. We look forward to serving you!"
Keynna Ayala-Torres
May 13, 2026
5
out of
5
rating by Keynna Ayala-Torres
"Soy clienta de la oficina de State Farm de Ricardo Rivera por los pasados 9 años y honestamente el servicio siempre ha sido excelente. He tenido varias pólizas con ellos y en las pocas ocasiones que he necesitado utilizar el seguro, la experiencia ha sido de 10 estrellas.
La rapidez y eficiencia con la que manejan todo desde el momento en que llamas a la oficina y te atiende Cathy o cualquiera de los demás agentes, hasta el proceso con Corporate y el manejo de reclamaciones, siempre ha sido impresionante. Todos son muy amables, atentos y profesionales.
Aunque en ocasiones el costo del seguro suba, prefiero quedarme con ellos porque sé que estoy pagando por calidad, confiabilidad y tranquilidad. Definitivamente recomiendo esta oficina a cualquiera que busque un excelente servicio y apoyo cuando realmente lo necesita."
We responded:
"Hola Keynna,
Muchas gracias por las amables palabras. Hemos tenido el placer de tenerlo como cliente durante bastante tiempo y siempre ha sido un absoluto placer trabajar con usted. Somos muy afortunados de tener la oportunidad de atender sus pólizas de seguro de automóvil. ¡Estamos agradecidos por sus comentarios! Es un placer para nosotros asistirlo con sus necesidades de seguro. Si hay algo más que podamos hacer para ayudar, ¡por favor háganoslo saber!"
Maribel Pagan
May 12, 2026
5
out of
5
rating by Maribel Pagan
"Chris is an excellent and very personable customer service representative. He was attentive and genuinely interested in addressing my concerns. He provided several alternatives regarding my account and payment options, and he also made sure to follow up on my case related to my due payment. His detailed-oriented approach and thoughtful treatment made me feel very comfortable throughout the process. I am very satisfied and pleased with his outstanding service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ricardo Román
April 28, 2026
5
out of
5
rating by Ricardo Román
"Servicio de calidad, súper amable y rapidez"
We responded:
"¡Gracias por tomarte el tiempo de compartir tus pensamientos! Nos alegra saber que estás satisfecho con el servicio en nuestra oficina de State Farm. Si alguna vez tienes alguna pregunta o necesitas ayuda, ¡estamos aquí para ayudarte!"
Ann
April 21, 2026
5
out of
5
rating by Ann
"Cathy has been very diligent, excellent at customer service.
Cathy ha sido muy diligente, excelente en servicio al cliente."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
JORGE REYES
April 15, 2026
5
out of
5
rating by JORGE REYES
"Excellent service and very recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"